These Terms & Conditions ("Terms") govern your use of brutal-casino.co and all services provided thereunder by Santeda International B.V. ("Brutal Casino", "we", "us", "our"). Please read them carefully before registering an account or placing any wager. By completing registration you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

1. Operator Information & Regulatory Status

brutal-casino.co is owned and operated by Santeda International B.V., a company incorporated under the laws of Curaçao. Brutal Casino holds a valid gaming licence issued by the Curaçao Gaming Authority under licence number OGL/2024/1798/1048. The platform has been in operation since 2020. All gambling activities offered on brutal-casino.co are conducted under the authority of that licence, and all disputes that cannot be resolved directly with Brutal Casino may be referred to the Curaçao Gaming Authority.

Registered correspondence address and company details are available on request by contacting our support team. By accessing brutal-casino.co you acknowledge that you are dealing with a Curaçao-licensed operator and that the laws of Curaçao govern the provision of gambling services herein.

2. Acceptance of Terms

These Terms constitute a legally binding agreement between you and Santeda International B.V. Your continued use of brutal-casino.co, including browsing the site, registering an account, depositing funds, accepting any bonus, or placing any bet, constitutes your unconditional acceptance of these Terms and any additional rules, policies, or guidelines published on the site, including our Privacy Policy, Bonus Terms, and Responsible Gambling Policy, each of which is incorporated herein by reference.

We reserve the right to amend these Terms at any time. Material changes will be communicated via a prominent notice on the site or by email. Your continued use of brutal-casino.co following notification of any change constitutes acceptance of the revised Terms. If you do not accept any amended Terms, you must cease using the site immediately and may request closure of your account.

3. Eligibility & Restricted Jurisdictions

3.1 Age Requirement

You must be at least 18 years of age, or such higher minimum legal age as is prescribed in your jurisdiction of residence, in order to open an account and use the services at brutal-casino.co. Brutal Casino operates a strict minimum-age policy. We will request proof of age at registration or at any subsequent point and will suspend accounts pending satisfactory verification. Knowingly allowing a minor to use an account is a serious breach of these Terms and may be referred to the relevant authorities.

3.2 Jurisdiction

It is your sole responsibility to determine whether online gambling is lawful in your jurisdiction before registering or placing bets. Brutal Casino expressly prohibits use of its services by persons located in, or resident in, any jurisdiction where the receipt or provision of online gambling services is restricted or prohibited by applicable law. We reserve the right to refuse registrations and to close accounts from restricted jurisdictions at any time without prior notice. A current list of restricted territories is available on request; it is updated periodically in line with our regulatory obligations.

3.3 One Account Per Person

Each individual may hold only one registered account on brutal-casino.co. Operating multiple accounts, whether personally or through a third party, constitutes a material breach of these Terms. Any duplicate accounts identified will be closed immediately, and any balances or bonus funds held in duplicate accounts may be forfeited. If you have forgotten your login credentials, please use the account recovery function or contact support rather than creating a new account.

4. Account Registration & Verification (KYC)

4.1 Registration

To access real-money gambling services you must complete our registration process by providing accurate, current, and complete information. You warrant that all information supplied during registration, and at any subsequent time, is truthful and up to date. You must notify us promptly of any changes to your personal details. Providing false or misleading information is a serious breach of these Terms and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities.

4.2 Know Your Customer (KYC) Verification

Brutal Casino is obliged under its licensing conditions to carry out identity verification on all account holders. We apply a risk-based approach and may request verification documents at any point, including at registration, before processing a withdrawal, following a change of personal details, or where we consider it necessary for compliance or security purposes.

Documents we may request include, but are not limited to:

• Government-issued photo identification (passport, national identity card, or driving licence);
• Proof of address dated within the last three months (utility bill, bank statement, or official government correspondence);
• Proof of payment method (front and, where necessary, back of card; e-wallet screenshots; crypto wallet confirmation);
• Source of funds or source of wealth documentation where required by our compliance team;
• Enhanced due-diligence documentation for high-value accounts or where required by applicable regulations.

Withdrawals will not be processed until all required KYC documentation has been reviewed and approved. The verification process typically completes within three banking days of our receiving satisfactory documents, but may take longer in complex cases. Failure or refusal to supply requested documentation will result in account suspension and may result in closure.

Completion of KYC verification also affects your eligibility for certain promotions. For example, the daily login bonus of between 10 and 250 free spins is linked, in part, to your KYC status. Unverified accounts may receive reduced promotional entitlements until full verification is complete.

4.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You must not share your username or password with any third party. All activity conducted through your account will be deemed to have been authorised by you. If you suspect that your account has been accessed by an unauthorised party, you must notify our support team immediately via live chat or email. Brutal Casino will not be liable for losses arising from your failure to keep your credentials secure.

5. Deposits

5.1 Accepted Deposit Methods & Currencies

Brutal Casino accepts deposits via the following methods, subject to availability in your region. All methods carry a minimum deposit of €20, except where the Sports Welcome route applies, in which case a minimum deposit of €10 is accepted for the purposes of that specific offer only.

5.2 Accepted Fiat & Crypto Currencies

Fiat currencies accepted on brutal-casino.co include GBP, EUR, USD, AUD, and BRL. Cryptocurrency deposits are accepted in BTC, ETH, LTC, XRP, BCH, USDT, XMR, and DASH. Select promotional offers additionally extend to TRX, USDC, and DOGE. Currency conversion, where applicable, will be applied at the prevailing exchange rate at the time of the transaction. Brutal Casino does not charge conversion fees but your payment provider or bank may do so independently.

5.3 Deposit Processing

Deposits are credited to your account as soon as they are confirmed by the relevant payment provider or blockchain network. Brutal Casino does not impose processing charges on deposits, but third-party intermediary fees may apply on Bank Transfer and SEPA transactions of up to €16, and possibly additional fees depending on the routing institution, for which Brutal Casino accepts no liability. Deposits must be made from payment instruments registered in your own name. Third-party deposits are not permitted.

6. Withdrawals

6.1 Accepted Withdrawal Methods & Limits

Withdrawals are processed via the methods set out below. The minimum withdrawal amount on all methods is €20. The maximum withdrawal per week, across all methods combined, is €7,500. The maximum withdrawal per calendar month, across all methods combined, is €15,000. These limits apply to net withdrawals; Brutal Casino reserves the right to review limits for VIP or high-value accounts on an individual basis.

6.2 Withdrawal Processing Conditions

All withdrawal requests are subject to the following conditions:

• Your account must be fully verified (KYC complete) before any withdrawal will be processed. Verification documents must have been reviewed and approved by our compliance team.
• You must have met all applicable wagering requirements associated with any bonus funds received. Withdrawals will not be authorised where bonus wagering remains outstanding unless you have elected to forfeit the relevant bonus balance.
• You must use the same payment method for withdrawal as you used for your deposit, to the extent that this is technically and practically possible. Where this is not possible, our support team will advise on the available alternatives, subject to compliance checks.
• Withdrawal requests may be reviewed by our payments or compliance team and may be subject to additional verification checks before being approved. We reserve the right to request further documentation or information at any stage of the withdrawal process.
• Withdrawal processing time of up to 3 banking days is measured from the point at which the request is approved post-verification, not from the moment of submission.
• Bank transfer and SEPA withdrawals may attract intermediary bank charges of up to €16 depending on routing; Brutal Casino does not bear responsibility for such third-party charges.
• Cryptocurrency withdrawals are generally processed faster than fiat withdrawals, but final receipt is dependent on blockchain network confirmation times, which are outside Brutal Casino's control.

6.3 Cancellation of Withdrawal Requests

You may cancel a pending withdrawal request before it has been approved and returned to your account balance, subject to any applicable processing timelines. Once a withdrawal has been approved and dispatched by Brutal Casino, it cannot be cancelled. Brutal Casino reserves the right to cancel a withdrawal request where compliance or verification checks have not been satisfied, or where we reasonably suspect fraudulent activity, in which case the funds will be returned to your account balance pending investigation.

7. Bonuses & Promotions

7.1 Welcome Package

Brutal Casino offers a tiered welcome package spread across your first three qualifying deposits, as set out below. The welcome package is available to new registered players who have not previously held an account on brutal-casino.co and who have completed the minimum registration requirements. Separate welcome routes are available for crypto depositors, sports bettors, and eSports players.

The total maximum obtainable across the three-deposit casino welcome package is €5,500. The crypto welcome offer is a separate route and is not cumulative with the standard three-deposit package unless expressly stated in a specific promotional communication. The sports and eSports welcome offers are similarly distinct routes applicable to those product verticals.

7.2 Ongoing Promotions

In addition to the welcome package, Brutal Casino operates a range of ongoing promotions that may be amended, withdrawn, or replaced at any time. Current recurring promotions include, but are not limited to:

• Daily Login Bonus: Between 10 and 250 free spins awarded on a daily basis, with the precise amount dependent on your activity level and KYC verification status. Full verification is required to access the maximum entitlement.
• Sports Free Bet Offer: A 3+1 free bet deal available to regular sports bettors. Specific qualifying criteria, minimum odds, and free bet usage terms are published on the Promotions page.
• eSports Cashback: A 50% cashback offer on eSports losses, paid out as free bets up to a maximum of $200 per day. Qualifying criteria, calculation methodology, and minimum odds requirements are published on the Promotions page.
• Leaderboard Competitions: Rotating leaderboard events across the casino and sportsbook. Prizes, qualifying periods, entry requirements, and prize distribution rules are specific to each individual leaderboard and published on the Promotions page prior to the start of each event.

7.3 General Bonus Terms

The following general terms apply to all bonuses and promotions offered by Brutal Casino unless a specific promotion's individual terms state otherwise:

• Bonuses are available to one account per household, per device, and per IP address. Any attempt to exploit bonus offers across multiple accounts is a breach of these Terms.
• Brutal Casino reserves the right to impose maximum bet limits whilst bonus wagering is in progress. Placing bets that exceed the applicable maximum during an active wagering requirement may result in forfeiture of the bonus and any associated winnings.
• Not all games contribute equally to bonus wagering requirements. Contribution rates by game type are published in the specific bonus terms for each offer. As a general guide, live casino, table games, and certain other game categories may contribute at a lower rate than slots. Please check the individual offer terms prior to claiming.
• Bonus funds are separate from real-money funds. Real-money balances are used first; bonus balances are drawn on subsequently, in accordance with the applicable sequencing rules for each offer.
• Free spins winnings are subject to the wagering requirements applicable to the promotion under which they were awarded. Winnings from free spins are credited as bonus funds and must be wagered before they can be withdrawn, unless otherwise stated.
• Brutal Casino reserves the right to withdraw, amend, or cancel any promotion at any time, with or without notice, and to remove bonus funds from an account where it believes the promotion is being exploited or abused.
• Bonuses must be claimed within the time limits specified in the relevant offer. Unclaimed bonuses will expire and cannot be reinstated.
• Wagering requirements must be completed within the time period specified in the relevant offer. Any incomplete wagering will result in the forfeiture of remaining bonus funds and associated winnings at the expiry of the offer period.
• Brutal Casino reserves the right to request additional verification before crediting or permitting withdrawal of bonus-derived winnings.

8. Games, Fairness & Software Providers

8.1 Game Catalogue

brutal-casino.co offers a broad catalogue of gaming products including slots, crash games, live casino tables, a sportsbook, eSports betting markets, and virtual sports simulations. The availability of specific games and product verticals may vary by jurisdiction and is subject to change without notice.

8.2 Software Providers

Games on brutal-casino.co are supplied by third-party software developers. These include, without limitation: Pragmatic Play, Hacksaw Gaming, BGaming, Playson, PG Soft, Novomatic, Spinomenal, and BetSoft across the slots and crash catalogue; and Playtech Live, Imagine Live, LuckyStreak, and 7Mojos across the live casino floor. The inclusion of any provider's games does not constitute an endorsement by Brutal Casino beyond the contractual relationship required to offer that content.

8.3 Random Number Generation & RTP

All slot and non-live casino games offered on brutal-casino.co use certified Random Number Generators (RNGs) to determine game outcomes. RNG systems are independently tested and certified by recognised testing laboratories in accordance with the requirements of our licence. Return-to-Player (RTP) information is available within the game information panels or on request. Live casino games are dealt from physical equipment monitored by human dealers in licensed studios; outcomes are determined by physical processes rather than RNGs.

8.4 Game Malfunctions

In the event of a game or software malfunction, the round in question will be deemed void and any stakes placed during the malfunction will be returned to your account balance. Wins generated during a demonstrable malfunction are void and will not be paid. Brutal Casino does not accept liability for losses incurred as a result of a game malfunction. If you experience a game malfunction, please contact support immediately via live chat.

9. Sportsbook, eSports & Virtual Sports

9.1 Sportsbook

Brutal Casino's sportsbook offers pre-match and in-play markets across a range of sports. All bets are subject to the Sportsbook Rules published on the site, which govern matters including bet acceptance, settlement, in-play suspension, and result disputes. In the event of any conflict between these Terms and the Sportsbook Rules, the Sportsbook Rules shall prevail in respect of sportsbook matters.

9.2 eSports

Dedicated eSports betting markets are available on brutal-casino.co. The same general sportsbook rules apply to eSports markets. The eSports Welcome Bonus and eSports cashback promotions are subject to the specific terms published on the Promotions page for those offers.

9.3 Virtual Sports

Virtual sports simulations, including horse racing, football, and motorsport, are available as a separate product within the platform. Virtual sports outcomes are determined by certified RNG software and are not connected to real-world sporting events. Bets on virtual sports are settled immediately upon conclusion of the simulated event.

9.4 Odds & Bet Acceptance

Brutal Casino reserves the right to refuse any bet, in whole or in part, without explanation. Odds are subject to change up to the point of bet acceptance. Once a bet has been confirmed and a bet receipt issued, the accepted odds are fixed and cannot be changed by either party. Brutal Casino reserves the right to void bets where it is established that an obvious pricing error has occurred.

10. Responsible Gambling

10.1 Our Commitment

Brutal Casino is committed to promoting responsible gambling and to providing a safe, fair, and enjoyable environment for all players. We recognise that for some individuals gambling may become harmful and we actively support players in managing their gambling activity.

10.2 Player Tools

The following self-management tools are available to all registered account holders on brutal-casino.co. To activate or adjust any tool, contact our support team via live chat or email, or use the relevant section of your account settings where available:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you may deposit. Increases to a limit are subject to a cooling-off period before they take effect; reductions take effect immediately.
• Loss Limits: Set limits on the total net losses you may incur over a defined period. The same cooling-off policy applies to limit increases.
• Wager Limits: Set limits on the total amount you may wager over a defined period.
• Session Time Limits: Set limits on the duration of your playing sessions. When your limit is reached, you will be logged out automatically.
• Reality Checks: Set periodic on-screen reminders of the time you have spent in your session.
• Cool-off / Time Out: Suspend your account for a defined short-term period (for example, 24 hours, 1 week, or 1 month). During a time-out your account cannot be used to place bets or access promotional offers. Contact support to reinstate your account after the elected period expires.
• Self-Exclusion: Exclude yourself from brutal-casino.co for a minimum period of 6 months or on a permanent basis. During self-exclusion your account is closed, marketing communications are suspended, and you will not be permitted to create a new account. Self-exclusion requests are processed as a priority. We also participate in recognised cross-operator self-exclusion schemes where applicable; contact support for details.

10.3 Underage Gambling Prevention

Brutal Casino operates a strict policy against underage gambling. We employ age verification measures at registration and may conduct enhanced checks at any stage. We recommend the use of filtering software to prevent minors from accessing gambling websites. Recognised filtering services are listed in the Responsible Gambling section of brutal-casino.co.

10.4 Support Organisations

If you are concerned about your own or someone else's gambling, we encourage you to seek support from specialist organisations. Independent help and support is available from a number of organisations including GamCare, Gamblers Anonymous, BeGambleAware, and GamStop (UK self-exclusion register). Contact details for these organisations are listed in the Responsible Gambling section of brutal-casino.co. Brutal Casino's support team can also signpost you to appropriate resources at any time.

11. Privacy & Data Protection

Brutal Casino processes your personal data in accordance with our Privacy Policy, which is published in full on brutal-casino.co and is incorporated into these Terms by reference. By registering an account, you consent to the collection, storage, and processing of your personal data for the purposes described in the Privacy Policy, including for account management, payment processing, KYC and anti-money laundering compliance, fraud prevention, responsible gambling monitoring, and (where you have opted in) marketing communications. You have the right to access, rectify, or request erasure of your personal data subject to our legal obligations. Data requests should be directed to our support team.

12. Anti-Money Laundering & Fraud Prevention

Brutal Casino is obliged under its licence conditions and applicable law to apply anti-money laundering (AML) controls. We monitor account activity for indicators of money laundering, fraud, collusion, match-fixing, and other prohibited activities. Where such indicators are identified, we reserve the right to suspend or close the relevant account(s) immediately, withhold funds pending investigation, and report the matter to the relevant regulatory or law enforcement authorities without notice to you. Any winnings found to have been generated through fraudulent activity will be forfeited in their entirety.

You warrant that:

• All funds deposited into your account are from legitimate sources and are not the proceeds of crime;
• You are not using brutal-casino.co to launder money or facilitate any financial crime;
• You are acting on your own behalf and not as an agent for any third party.

13. Prohibited Conduct

The following conduct is strictly prohibited on brutal-casino.co. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and reporting to the relevant authorities:

• Opening more than one account;
• Providing false, inaccurate, or misleading registration information;
• Using the services if you are under the minimum age;
• Using the services from a restricted jurisdiction;
• Depositing or attempting to deposit funds from a payment instrument not registered in your name;
• Abuse of bonuses or promotions, including but not limited to: using multiple accounts to claim the same offer, exploiting technical errors or misconfigurations, or engaging in low-risk or risk-free wagering strategies to circumvent wagering requirements;
• Chargebacks or disputed transactions initiated in bad faith;
• Any form of cheating, collusion, or use of automated playing software, bots, or artificial intelligence tools to gain an unfair advantage;
• Attempting to manipulate game outcomes or exploit software vulnerabilities;
• Any conduct that Brutal Casino reasonably considers to be dishonest, fraudulent, or harmful to the integrity of the platform.

14. Account Suspension & Closure

14.1 Suspension by Brutal Casino

Brutal Casino reserves the right to suspend or close any account at any time, with or without notice, where it has reasonable grounds to do so, including but not limited to: suspected breach of these Terms, suspected fraud or money laundering, failure to complete KYC verification, receipt of a chargeback or disputed transaction, or regulatory requirements. Where an account is suspended or closed by Brutal Casino due to a breach, any bonus balances and bonus-derived winnings may be forfeited. Verified real-money balances will be returned subject to the outcome of any investigation and applicable legal requirements.

14.2 Closure by the Player

You may request closure of your account at any time by contacting our support team via live chat or email. Prior to closure, any outstanding bonus wagering requirements must be addressed; you may elect to forfeit any remaining bonus balance in order to expedite closure. Real-money balances will be returned via your verified withdrawal method following completion of any outstanding compliance checks. Account closure for responsible gambling reasons (self-exclusion) will be treated as a priority and processed immediately.

15. Intellectual Property

All content on brutal-casino.co, including but not limited to the Brutal Casino name, logo, trade marks, website design, text, images, graphics, software, and game content (where owned by or licensed to Santeda International B.V.), is protected by intellectual property rights. You are granted a limited, revocable, non-exclusive, non-transferable licence to access and use the site for personal, non-commercial purposes only. You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or in any other way exploit any content from brutal-casino.co without our prior written consent.

16. Limitation of Liability

To the fullest extent permitted by applicable law:

• brutal-casino.co and all services thereon are provided on an "as is" and "as available" basis. We make no warranty, express or implied, as to the uninterrupted or error-free availability of the site or any game;
• Brutal Casino shall not be liable for any direct, indirect, incidental, special, consequential, or punitive loss or damage arising from your use of or inability to use the site, including losses arising from game malfunctions, system failures, delays in processing, or third-party payment provider issues;
• Brutal Casino's total aggregate liability to you in respect of any claim arising under or in connection with these Terms, whether in contract, tort, or otherwise, shall not exceed the total net deposits made by you in the 12-month period immediately preceding the event giving rise to the claim;
• Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.

17. Mobile Access

brutal-casino.co is accessible in full via mobile browsers on iOS and Android devices. No dedicated application is required. The site is optimised for mobile browser use; all features including the game lobby, live casino, sportsbook, cashier, and account management functions are available on mobile. Brutal Casino does not publish a native application via the Apple App Store or Google Play Store. Users may save the site to their device's home screen for convenient access; this does not constitute installation of an application and all terms applicable to browser access apply equally to home screen access. Brutal Casino accepts no liability for mobile browser limitations imposed by third-party operating systems or devices.

18. Complaints & Dispute Resolution

18.1 Contacting Support

Our customer support team is available 24 hours a day, 7 days a week via live chat at brutal-casino.co and by email. If you have a complaint or dispute, we encourage you to contact our support team in the first instance. The majority of queries are resolved at this stage. Please provide your account details, a clear description of your complaint, and any relevant supporting information.

18.2 Formal Complaints Process

If your complaint is not resolved to your satisfaction at first contact, you may escalate it to our management team by submitting a formal written complaint by email, clearly marked as a formal complaint. We will acknowledge receipt within 48 hours and aim to provide a substantive response within 14 calendar days. Complex matters may take longer, in which case we will keep you informed of progress.

18.3 Alternative Dispute Resolution

If your complaint is not resolved following our internal escalation process, you may refer the matter to the Curaçao Gaming Authority or to an approved Alternative Dispute Resolution (ADR) provider. Details of applicable ADR options are available on request from our support team and are published in the Regulatory section of brutal-casino.co.

19. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter, whether contractual or non-contractual, shall be governed by and construed in accordance with the laws of Curaçao. The courts of Curaçao shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to your rights under any mandatory consumer protection provisions of the law of your country of residence that cannot be excluded by agreement.

20. Severability

If any provision of these Terms is found by a court or regulator of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remainder of the Terms, which shall continue in full force and effect. The invalid provision shall be amended to the minimum extent necessary to make it valid, lawful, and enforceable.

21. Entire Agreement

These Terms, together with our Privacy Policy, Bonus Terms, Responsible Gambling Policy, Sportsbook Rules, and any other policies or rules published on brutal-casino.co, constitute the entire agreement between you and Santeda International B.V. with respect to your use of brutal-casino.co and supersede all prior understandings, representations, or agreements, whether written or oral, relating to the same subject matter.

22. Contact Information

For any queries relating to these Terms or your account, please contact Brutal Casino as follows:

• Live Chat: Available 24/7 via brutal-casino.co
• Email: Available via the Contact page on brutal-casino.co
• Operator: Santeda International B.V., licensed under Curaçao Gaming Authority licence OGL/2024/1798/1048

These Terms were last reviewed and updated in 2025. We recommend that you revisit this page periodically to ensure you remain aware of the current version.