This Payment Policy sets out the rules governing deposits, withdrawals, supported currencies, transaction limits, verification requirements, and related financial matters at Brutal Casino, operated at brutal-casino.co by Santeda International B.V. under Curaçao Gaming Authority licence OGL/2024/1798/1048. Please read this page in full before initiating any financial transaction on the platform. By depositing funds you confirm that you accept these terms.
Brutal Casino is committed to processing all player transactions securely, transparently, and in compliance with the conditions of its Curaçao Gaming Authority licence. All payment activity on brutal-casino.co is subject to this Payment Policy, our General Terms and Conditions, and any applicable bonus terms. We reserve the right to amend this policy at any time; material changes will be communicated via the website and, where practicable, by direct notification to registered players.
Player accounts are personal and must not be used by or on behalf of any third party. All funds deposited must originate from a payment method registered in your own name. Brutal Casino will not process payments to or from third-party accounts under any circumstances. Any attempt to do so may result in account suspension and forfeiture of funds pending investigation.
Brutal Casino accepts both fiat and cryptocurrency. The following currencies are supported across deposit and withdrawal operations:
Select promotions may additionally extend to TRX, USD Coin (USDC), and Dogecoin (DOGE). Currency availability may vary by region. Where your local currency is not listed, transactions will be converted at the prevailing exchange rate at the time of processing; any conversion costs are borne by the player.
Brutal Casino offers a broad range of deposit methods to suit players across multiple regions. All deposits must meet the minimum threshold stated below. Deposits are credited to your account balance in real time or within the timeframes indicated; delays caused by third-party processors or banking intermediaries are outside our control.
| Payment Method | Minimum Deposit | Processing Speed | Notes |
|---|---|---|---|
| Visa / Mastercard | €20 | Instant | Standard card processing |
| Bank Transfer / SEPA | €20 | 1–3 banking days | Intermediary charges of up to €16 may apply |
| Skrill | €20 | Instant | E-wallet |
| Neteller | €20 | Instant | E-wallet |
| Paysafecard | €20 | Instant | Prepaid voucher; note withdrawal restrictions below |
| Apple Pay | €20 | Instant | Mobile wallet; iOS devices |
| Google Pay | €20 | Instant | Mobile wallet; Android devices |
| AstroPay | €20 | Instant | Availability varies by region |
| Jeton | €20 | Instant | E-wallet |
| Pix | €20 | Instant | Brazil only |
| Interac | €20 | Instant | Canada only |
| Cryptocurrency (BTC, ETH, LTC, XRP, BCH, USDT, XMR, DASH) | €20 (equivalent) | Minutes (subject to blockchain confirmation) | 8 currencies supported; some promotions extend to TRX, USDC, DOGE |
Brutal Casino does not charge deposit fees; however, your payment provider or banking institution may impose their own charges. Players are advised to confirm applicable fees with their provider before transacting. For the sports welcome route only, the minimum qualifying deposit is €10.
Withdrawals may only be processed to a payment method previously used to make a deposit into your account, subject to method availability. Where a deposit method does not support withdrawals (for example, Paysafecard), Brutal Casino will direct the withdrawal to an alternative verified method registered in your name. We reserve the right to request additional verification before approving any withdrawal.
| Payment Method | Minimum Withdrawal | Weekly Limit | Estimated Processing Time |
|---|---|---|---|
| Visa / Mastercard | €20 | €7,500 | Up to 3 banking days |
| Bank Transfer / SEPA | €20 | €7,500 | Up to 3 banking days |
| Skrill | €20 | €7,500 | Up to 3 banking days |
| Neteller | €20 | €7,500 | Up to 3 banking days |
| Cryptocurrency | €20 (equivalent) | €7,500 (equivalent) | Typically faster than fiat; subject to blockchain confirmation |
Processing times quoted above represent the period from the point at which Brutal Casino approves and dispatches your withdrawal. Onwards clearing times imposed by your bank or payment provider are beyond our control and may extend the overall timeframe. Cryptocurrency withdrawals are generally processed more quickly than fiat routes as they are not subject to banking clearing schedules, though blockchain confirmation times vary by network and congestion levels.
Bank transfers routed via SEPA may incur intermediary charges of up to €16 depending on the routing path. These charges are applied by the correspondent banking network and are not collected by Brutal Casino. Players are advised to factor this into their withdrawal planning.
The following limits apply to all player accounts at brutal-casino.co. These limits are applied consistently across all payment methods unless otherwise stated.
| Limit Type | Amount |
|---|---|
| Minimum Deposit (standard) | €20 |
| Minimum Deposit (sports welcome route) | €10 |
| Minimum Withdrawal | €20 |
| Maximum Withdrawal per Week | €7,500 |
| Maximum Withdrawal per Month | €15,000 |
Where a player's account balance exceeds the applicable weekly or monthly withdrawal limit, the remaining balance may be requested in subsequent withdrawal cycles subject to the same limits and verification requirements. Brutal Casino reserves the right to conduct enhanced due diligence on large or unusual withdrawal requests before releasing funds. Withdrawal requests that would exceed applicable limits will not be declined but will be queued and processed in accordance with the schedule above.
Players participating in the VIP programme may be eligible for enhanced withdrawal limits. Please contact our 24/7 live chat support for further information regarding VIP-tier limit adjustments.
Once a withdrawal request is submitted, Brutal Casino will review and process it within a period of up to 3 banking days following successful identity verification. The review period allows us to carry out requisite anti-money laundering and Know Your Customer (KYC) checks as required by our Curaçao Gaming Authority licence obligations.
To help ensure the fastest possible payout, players are strongly encouraged to complete all KYC verification steps proactively, before submitting a withdrawal request. Accounts with pre-verified identity documentation on file will benefit from shorter processing windows. Withdrawals submitted by accounts with outstanding verification requirements will be held pending satisfactory completion of the KYC process.
Brutal Casino does not charge withdrawal fees. Any charges applied by the receiving bank, card network, or e-wallet provider are the sole responsibility of the player.
As a licensed operator under the Curaçao Gaming Authority (licence OGL/2024/1798/1048), Brutal Casino is required to verify the identity of all players prior to processing withdrawals and, in certain circumstances, as a condition of continued account use. KYC verification is a legal obligation and a consumer protection measure; it exists to prevent fraud, money laundering, underage gambling, and identity theft.
Documents should be submitted via the verification section of your account area or by direct communication with our support team at brutal-casino.co. All documents are reviewed by our compliance team. We aim to complete standard KYC reviews promptly; complex cases requiring enhanced due diligence may take longer. We will keep you informed of the status of any outstanding review on request.
Brutal Casino reserves the right to suspend withdrawal processing, restrict account activity, or close an account where a player fails to provide satisfactory documentation within a reasonable timeframe. In such cases, any real-money balance (excluding bonus funds) held in the account will be returned to the player via an appropriate payment method upon resolution of the compliance matter, subject to our legal obligations.
Players who complete KYC verification before their first withdrawal request will typically experience faster payout processing. We recommend completing verification as soon as your account is registered.
Bonus funds awarded as part of the Brutal Casino welcome package or any other promotional offer are subject to specific wagering requirements before they may be withdrawn. Bonus funds are held separately from real-money balances and will be clearly labelled within your account. The following wagering requirements apply to the standard welcome package:
| Deposit | Bonus | Maximum Bonus Amount | Wagering Requirement |
|---|---|---|---|
| 1st Deposit | 150% match | €500 | 40× (deposit + bonus) |
| 2nd Deposit | 100% match | €2,000 | 40× (deposit + bonus) |
| 3rd Deposit | 50% match | €3,000 | 30× (deposit + bonus) |
| Crypto Welcome | 100% match + 200 free spins | €1,000 | 40× |
| Sports Welcome | 150% match + up to €200 in free bets | €1,500 | Varies — see Sports Bonus Terms |
| eSports Welcome | 100% match | €500 | Varies — see eSports Bonus Terms |
Until all applicable wagering requirements have been met in full, bonus-derived winnings may not be withdrawn. Real-money deposits are not subject to wagering requirements and may be withdrawn at any time, subject to the limits, verification, and processing terms set out in this policy. Players are advised to review the full bonus terms and conditions for each promotion before opting in.
Withdrawal requests submitted whilst a bonus is active may result in the forfeiture of any outstanding bonus balance and associated winnings, in accordance with the relevant bonus terms. If you are uncertain whether an active bonus will be affected by a withdrawal request, please contact our support team before proceeding.
Brutal Casino is committed to providing a safe and responsible gaming environment. In support of this commitment, we offer a range of financial controls that players may use to manage their gambling activity. These tools are available via your account settings or upon request through our 24/7 live chat support.
If you are concerned about your gambling habits or those of someone close to you, we encourage you to seek support from specialist organisations. Brutal Casino supports access to free, confidential advice through recognised problem gambling charities and helplines. Details of relevant organisations are available in our Responsible Gambling section.
Players who self-exclude from brutal-casino.co will have any real-money balance in their account returned to them following resolution of any outstanding compliance requirements. Bonus funds will be forfeited upon self-exclusion.
Brutal Casino employs industry-standard security protocols to protect all financial transactions on brutal-casino.co, including SSL encryption across all cashier pages. Notwithstanding these protections, players are responsible for maintaining the security of their account credentials and must notify us immediately if they suspect unauthorised access to their account.
We actively monitor accounts for indicators of fraudulent activity, collusion, bonus abuse, money laundering, and other prohibited conduct. Where such activity is suspected, we reserve the right to:
Any attempt to circumvent transaction limits, exploit payment processing systems, use stolen or fraudulently obtained payment credentials, or otherwise misuse the cashier at brutal-casino.co will result in immediate account suspension and may be referred to the appropriate authorities.
Deposit transactions may be declined by your payment provider for reasons including, but not limited to, insufficient funds, card restrictions on gambling transactions, regional limitations, or risk management decisions made by the provider. Brutal Casino is not responsible for declines initiated by third-party payment processors or issuing banks.
If a deposit does not arrive in your account within the expected timeframe, please contact our support team via 24/7 live chat or email, providing the transaction reference number where possible. We will investigate the matter and liaise with the relevant payment provider on your behalf.
In the event that a withdrawal is returned to Brutal Casino by a payment provider (for example, due to an expired card or closed e-wallet account), we will contact you to arrange an alternative withdrawal method. Funds will be held securely in your account pending resolution.
Where a transaction is made in a currency other than the base currency of your account, conversion will be applied at the prevailing exchange rate at the time of the transaction. Brutal Casino does not add a markup to published exchange rates, but minor differences between the rate applied and the mid-market rate may arise depending on the payment processor involved. For cryptocurrency transactions, the conversion rate applicable at the moment of blockchain confirmation will be used to determine the equivalent fiat value for the purposes of limit calculations.
An account is considered dormant if it has had no login activity for a period of 12 consecutive months. Brutal Casino reserves the right to apply an administrative fee to dormant accounts in accordance with our General Terms and Conditions. Players will be notified in advance of any such fee being applied. To avoid dormancy charges, simply log in to your account at brutal-casino.co. Any remaining real-money balance in a dormant account will never be confiscated without prior notice and will remain accessible to the verified account holder upon reactivation.
Our support team is available around the clock, every day of the year, to assist with any payment-related queries. You can reach us through the following channels:
When contacting us about a payment matter, please have your account username, the relevant transaction reference, and the payment method involved ready. This will help our team resolve your query as efficiently as possible.
Brutal Casino is operated by Santeda International B.V. and is licensed by the Curaçao Gaming Authority under licence number OGL/2024/1798/1048. This Payment Policy forms part of the wider Terms and Conditions governing use of brutal-casino.co and should be read in conjunction with those terms.
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